We believe protecting your personal data is not just a legal obligation — it is our ethical responsibility. This policy explains how we collect, use, and safeguard your information.
Avatar hak (https://avatarhak.net) is an international-standard online gaming platform built for Bangladeshi users. We place the highest importance on our members' privacy. This privacy policy explains in detail what information avatar hak collects, how that information is used, and the measures we take to protect your data.
This Privacy Policy applies to your use of the avatar hak website, mobile application, and other digital services. By accessing or using our platform, you agree to the terms of this Privacy Policy.
Our privacy policy has been developed in accordance with international data protection standards. We believe transparency is the foundation of trust, which is why this policy is written in plain, easy-to-understand language so every one of our Bangladeshi members can follow it with ease.
In Brief: avatar hak never sells your personal information, never shares it with third parties without your consent, and only collects data that is necessary to improve our services.
Avatar hak only collects information that is necessary to provide our services. We do not believe in collecting excessive or unnecessary data.
| Data Type | Reason for Collection | Retention Period |
|---|---|---|
| Identity Information | Account Verification & KYC | 5 years after account closure |
| Financial Information | Transaction Processing | As required by law |
| Technical Information | Security & Service Improvement | Up to 2 years |
| Gaming History | Responsible Gaming Monitoring | 3 years after account closure |
Avatar hak collects your information through several methods. We maintain full transparency in every step and never collect data through hidden or covert means.
You provide information directly when filling out the registration form, during the KYC verification process, when making deposits or withdrawals, and when contacting our support team.
When you use our platform, certain technical information is collected automatically via cookies, web beacons, and similar technologies. This includes your browsing patterns, game preferences, and session duration.
Limited information is received from payment providers (bKash, Nagad, Rocket) and identity verification agencies, used exclusively for security and fraud prevention.
Avatar hak never collects data from your social media accounts without your consent. We are firmly against social media data scraping or any unauthorized means of data collection.
Avatar hak uses the information collected from you for the following specific purposes only. Each purpose is clearly defined, and we never use your data beyond what is stated here.
Marketing Communications: If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time from your account settings. Please note that transactional and critical notifications cannot be turned off.
Avatar hak never sells your personal data to third parties for commercial purposes. Information may only be shared in the following limited circumstances:
Only the minimum required information is shared with payment gateways such as bKash, Nagad, and Rocket to process transactions. This data is used solely for the relevant transaction.
Only the minimum necessary data is shared with game software providers and technology infrastructure partners, solely for the purpose of operating the service. All partners operate under strict confidentiality agreements.
Information may be disclosed in response to a valid legal order, court directive, or regulatory authority request. In such cases, we will make every effort to notify you as early as possible.
Avatar hak never sells or rents your information to any advertiser, data broker, or marketing company. This is our unwavering policy.
Avatar hak uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help the website remember your preferences and session information.
You can delete or disable non-essential cookies at any time through your browser settings. Please note that doing so may affect the functionality of certain features.
We do not use third-party advertising cookies and do not attempt to track your browsing activity across other websites.
Avatar hak uses industry-leading security measures to protect your privacy. Our security infrastructure is regularly updated and audited.
In the event of a data security breach, avatar hak will notify affected users by email within 72 hours and take immediate steps to resolve the issue.
Never share your password with our support team. No avatar hak employee will ever ask for your password or OTP.
As an avatar hak member, you have several important rights over your personal information. We fully respect and uphold these rights.
To exercise any of these rights, email us at support@avatarhak.net. We will respond to your request within 30 business days. In certain cases, legal obligations may prevent the complete deletion of some data, but you will be clearly informed if that applies.
Avatar hak is a platform strictly intended for individuals aged 18 and above. We never knowingly collect personal information from minors.
Age verification is mandatory during the registration process. If we suspect that a minor has created an account using false information, we will immediately suspend that account and delete all associated data.
If a parent or guardian believes their child has submitted information on our platform, please contact support@avatarhak.net immediately. We will act promptly.
18+ Strictly Required: By using our platform, you confirm that you are at least 18 years of age. Protecting minors from gambling is one of our highest priorities.
Avatar hak may update this Privacy Policy from time to time. Changes may be made due to service improvements, legal updates, or security reasons.
For any significant changes, we will notify you in advance at your registered email address and display a clear notice on the platform. For minor changes, the "Last Updated" date at the top of this page will be updated accordingly.
Continued use of our platform after any changes will be considered your acceptance of the updated policy. If you do not agree with the changes, please contact our support team.
For any questions, concerns, or requests regarding this Privacy Policy, please reach out to our dedicated Privacy Team. We typically respond within 24 to 48 hours.
Your data is completely secure at avatar hak. Join today and start your journey on Bangladesh's most trusted gaming platform.